Privacy Policy

A. General information
Data protection at Messe Frankfurt

Visitors to the Messe Frankfurt internet portal can access much of the information offered there without registering. On subsequent pages, however, it is often necessary for you to enter company-related or personal data, so we can make an offer for the services required. Under these circumstances, it is naturally our duty to ensure your data is secure in our system. We believe you should be able to rely on your data being handled in a responsible and confidential way. Our data-protection concept also incorporates contractors who might need your data to carry out an order to your complete satisfaction. It is not our aim to use or pass on personal data without your permission or for purposes other than those stated at the time the data was collected. Whenever information on our internet site is accessed, data about this process, e.g. name of the file accessed, date / time, data volume transferred, etc., is stored in a log file. This data is only evaluated statistically. Moreover, we employ session cookies that help optimize the communication times in the case of web inquiries received and are automatically deleted from your computer when you close your web browser. The cookies are not used to obtain personal data and it is possible to use our internet site without cookies. Some of our web sites have links to the internet sites of other suppliers. In view of the fact that we have no control over these sites, we recommend that you read the information about data protection at these sites. Should you have any questions or comments about our web sites or our security concept, please contact us by e-mail at the following address:

B. Information about special internet applications
Data protection in connection with orders

To ensure the secure transmission of your data, Messe Frankfurt uses encrypting systems so that the communication between your browser and our order system is illegible for any other participants on the internet. We use the personal information on our order pages to process the order and to adapt our range of services to your needs in the future. If you contact us from outside Germany, we transmit your data for further handling to our representative via a confidential route. Should you have any questions about this, please contact the representative for your country. You will find the name and address at: (The company/Foreign representatives). By using our order system, you give your approval to your data being stored and used as described above by Messe Frankfurt GmbH and its contractors.

C. Public Procedures Directory
(pursuant to Article 4 e/g of the Federal Data Protection Act)

1.Name of office responsible
Messe Frankfurt GmbH, Frankfurt

2. Board of Management
Wolfgang Marzin (Vorsitzender), Detlef Braun, Uwe Behm
Manager entrusted with Information Technology:
Dr. Frank Biendara

3. Address of office responsible
Ludwig-Erhard-Anlage 1, 60327 Frankfurt am Main, Germany

4. Determining the purpose of collecting, processing or utilizing the data

The Company’s objective is to promote the economy by holding trade fairs and exhibitions in Germany and abroad; by holding events or conducting congresses and conferences; and by conducting all activities relating to the trade fair, exhibition, congress and conference business.

 To achieve this objective, the Company has fair and exhibition facilities, as well as congress and conference rooms, which are used for events or rented out for a reasonable fee.

 The Company is also entitled to hold events of a sporting, cultural or other nature on its premises or to hire out its facilities for such purposes.

 Data is collected, processed and utilized in order to achieve the objectives stated above.

5. Description of the groups of people concerned and the related data or data categories

In pursuit of the objectives mentioned in section 4, data is collected, processed and used in relation to the following groups of people, especially for attended by trade visitors:

  • Data from exhibiting companies and from company representatives on the visitor side: communication data with contact names, contractual data, product data / product involvement, branch of business
  • Data from other business partners (chambers, associations), from event advisory councils, speakers, guests: names with communication and, sometimes, accounting data
  • Data from suppliers / service providers: contractual, communication, service, accounting data

No personal data is collected on the occasion of events open to the general public. The video surveillance at the Exhibition Centre is used to control the flow of traffic / visitors and for security purposes.

 Additionally, personnel data relating to employees, applicants and pensioners is used for internal-communication, support and accounting purposes.

6. Recipients or categories of recipients who can be informed about data

Public authorities, if statutory regulations of prime importance exist, external contractors (e.g., service providers) pursuant to Article 11 of the Federal Data Protection Act and external offices (e.g., foreign representatives, group companies, exhibitors) and internal departments in order to achieve the objectives mentioned in 4.

7. Legal periods for deleting data

German legislators have stipulated many different obligations and periods for retaining data. When these periods have expired, the data concerned is deleted as a matter of routine. If data is not affected by legislation, it is deleted as soon as the objectives mentioned in 4. have ceased to exist.

8. Supplying data to countries outside the EU ('third countries')

To fulfil contractual objectives or to conduct pre-contractual measures with existing or potential exhibitors, as well as with potential visitors from third countries, the transfer of data to the foreign representative responsible for the country concerned is generally essential. To this end, the foreign representatives will be sent corporate data, i.e., communication data with contact names, contractual data, product data, product involvement and branch of business. If a visitor to an event has approved the use of his or her data by Messe Frankfurt in connection with its promotional activities in the third country, his or her name may be communicated to the appropriate foreign representative as the representative of a third-country company.

It is also possible to transfer the data of an event visitor to an exhibitor but only with his or her approval when visiting the exhibitor's stand at the event. This also applies to exhibitors from third countries who are able to transmit the data to their head office in the third country concerned.